Refund policy
30-Day Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.
To be eligible for a return, your item must be:
- Unworn or unused
- In its original condition
- Returned with all original tags and packaging
- Accompanied by your receipt or proof of purchase
To start a return, please contact us at:
If your return is approved, we'll send you:
- A return shipping label
- Instructions on how and where to send your package
Please note: Items returned without first requesting a return will not be accepted.
If you have any questions about returns, you can contact us anytime at info@beet-it.com.
Damages & Incorrect Items
Please inspect your order as soon as it arrives.
If your item is:
- Damaged
- Defective
- Incorrect
contact us immediately so we can evaluate the issue and arrange a suitable solution.
Non-Returnable Items
Some items cannot be returned, including:
- Perishable goods (such as food, flowers, or plants)
- Custom or personalized products
- Personal care products (such as beauty items)
- Hazardous materials
- Flammable liquids or gases
If you're unsure whether your item is eligible for return, please contact us before sending it back.
Please note:
- Sale items cannot be returned.
- Gift cards are non-refundable.
Exchanges
The quickest way to receive a replacement item is to:
- Return your original item.
- Wait for your return to be approved.
- Place a new order for the item you'd like instead.
Refunds
Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.
If approved:
- Your refund will be issued to your original payment method.
- Refunds are typically processed within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at:
Email: info@beet-it.com